Staples Direct Call Centre

Staples Direct supplies mail order office solutions.

In 2009 Staples. Direct merged two call centres into the existing call centre in Doncaster West Yorkshire.

Staples decided to take this opportunity to give the Doncaster site a complete refurbishment.

This presented challenging electrical & data design issues, because the call centre had to remain operational at all times.

UKE installed a completely new cat 6 data infrastructure, replacing the existing data installation and made the transition with no interruption to operations.